Remitly — Feb 19, 2025 release

Remitly Reports Fourth Quarter and Full Year 2024 Results Above Outlook Fourth quarter active customers up 32% and revenue up 33% year over year Fourth quarter net loss was $5.7 million and Adjusted EBITDA was $43.7 million SEATTLE, WA / February 19, 2025 / GlobeNewswire / - Remitly Global, Inc. (NASDAQ: RELY), a trusted provider of digital financial services that transcend borders, reported results for the fourth quarter and full year ended December 31, 2024. “We delivered an exceptional fourth quarter and full year, exceeding expectations, as our product strength and customer loyalty drove durable growth and improving profitability,” said Matt Oppenheimer, co-founder and Chief Executive Officer, Remitly. “Our product experience continues to resonate with customers as we deliver simplicity, convenience, and trust. As we look ahead to 2025 and beyond, I am excited about the growth opportunities and innovation that will enable us to deliver on our vision.” Fourth Quarter 2024 Highlights and Key Operating Data (All comparisons relative to the fourth quarter of 2023) • Active customers increased to 7.8 million, from 5.9 million, up 32%. • Send volume increased to $15.4 billion, from $11.1 billion, up 39%. • Revenue totaled $351.9 million, compared to $264.8 million, up 33%. • Net loss was $5.7 million, compared to a net loss of $35.0 million. • Adjusted EBITDA was $43.7 million, compared to $8.2 million, up 434%. Full Year 2024 Highlights and Key Operating Data: (All comparisons relative to the full year 2023) • Send volume increased to $54.6 billion, from $39.5 billion, up 38%. • Revenue totaled $1,264.0 million, compared to $944.3 million, up 34%. • Net loss was $37.0 million, compared to a net loss of $117.8 million. • Adjusted EBITDA was $134.8 million, compared to $44.5 million, up 203%. 2025 Financial Outlook For fiscal year 2025, Remitly currently expects: • Total revenue in the range of $1.565 billion to $1.580 billion, representing a growth rate of 24% to 25% year over year. • GAAP net income to be positive for 2025 and for Adjusted EBITDA to be in the range of $180 million to $200 million. For the first quarter of 2025, Remitly currently expects: • Total revenue in the range of $345 million to $348 million, representing a growth rate of 28% to 29% year over year. • A GAAP net loss position for the first quarter of 2025 and for Adjusted EBITDA to be in the range of $36 million to $40 million. Reconciliation of GAAP to Non-GAAP Financial Measures A reconciliation of GAAP to non-GAAP financial measures has been provided in the financial statement tables included in this earnings release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures.” We have not provided a quantitative reconciliation of forecasted Adjusted EBITDA to forecasted GAAP net income (loss) or to forecasted GAAP income (loss) before income taxes within this earnings release because we cannot, without unreasonable effort, calculate certain reconciling items with confidence due to the variability, complexity, and limited visibility of the adjusting items that would be excluded from forecasted Adjusted EBITDA. These items include, but are not limited to, income taxes and stock-based compensation expense, which are directly impacted by unpredictable fluctuations in the market price of our common stock. The variability of these items could have a significant impact on our future GAAP financial results. 1 Note: All percentage changes described within this press release are calculated using amounts in the Company’s Annual Reports on Form 10-K and Quarterly Reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”), for which revenue and active customers are presented in thousands and send volume is presented in millions. Rounding differences may occur when individually calculating percentages or totals from rounded amounts included within the press release body as compared to the amounts included within the Company’s SEC filings. 2 Webcast Information Remitly will host a webcast at 5:00 p.m. Eastern time on Wednesday, February 19, 2025 to discuss its fourth quarter and full year 2024 financial results. The live webcast and investor presentation will be accessible on Remitly’s website at https://ir.remitly.com. A webcast replay will be available on our website at https://ir.remitly.com following the live event. We have used, and intend to continue to use, the Investor Relations section of our website at https://ir.remitly.com as a means of disclosing material nonpublic information and for complying with our disclosure obligations under Regulation FD. Non-GAAP Financial Measures Some of the financial information and data contained in this earnings release, such as Adjusted EBITDA and non-GAAP operating expenses, have not been prepared in accordance with United States generally accepted accounting principles (“GAAP”). We regularly review our key business metrics and non-GAAP financial measures to evaluate our performance, identify trends affecting our business, prepare financial projections, and make strategic decisions. We believe that these key business metrics and non-GAAP financial measures provide meaningful supplemental information for management and investors in assessing our historical and future operating performance. Adjusted EBITDA and non-GAAP operating expenses are key output measures used by our management to evaluate our operating performance, inform future operating plans, and make strategic long-term decisions, including those relating to operating expenses and the allocation of internal resources. Remitly believes that the use of Adjusted EBITDA and non-GAAP operating expenses provides additional tools to assess operational performance and trends in, and in comparing Remitly’s financial measures with, other similar companies, many of which present similar non-GAAP financial measures to investors. Remitly’s non-GAAP financial measures may be different from non-GAAP financial measures used by other companies. The presentation of non-GAAP financial measures is not intended to be considered in isolation or as a substitute for, or superior to, financial measures determined in accordance with GAAP. Because of the limitations of non-GAAP financial measures, you should consider the non-GAAP financial measures presented herein in conjunction with Remitly’s financial statements and the related notes thereto. Please refer to the non-GAAP reconciliations in this press release for a reconciliation of these non-GAAP financial measures to the most comparable financial measure prepared in accordance with GAAP. We calculate Adjusted EBITDA as net loss adjusted by (i) interest (income) expense, net, (ii) provision for income taxes, (iii) noncash charges of depreciation and amortization, (iv) gains and losses from the remeasurement of foreign currency assets and liabilities into their functional currency, (v) noncash charges associated with our donation of common stock in connection with our Pledge 1% commitment, (vi) noncash stock-based compensation expense, net, and (vii) certain acquisition, integration, restructuring, and other costs. We calculate non-GAAP operating expenses as our GAAP operating expenses adjusted by (i) noncash stock-based compensation expense, net, (ii) noncash charges associated with our donation of common stock in connection with our Pledge 1% commitment, as well as (iii) certain acquisition, integration, restructuring, and other costs. 3 Forward-Looking Statements This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact are forward-looking statements. These statements include, but are not limited to, statements regarding our future results of operations and financial position, including our fiscal year and first quarter 2025 financial outlook, including forecasted fiscal year and first quarter 2025 revenue, net income (loss), and Adjusted EBITDA, anticipated future expenses and investments, expectations relating to certain of our key financial and operating metrics, our business strategy and plans, our growth, our position and potential opportunities, and our objectives for future operations. The words such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “likely,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “target,” “will,” “would,” or similar expressions and the negatives of those terms are intended to identify forward-looking statements. Forward-looking statements are based on management’s expectations, assumptions, and projections based on information available at the time the statements were made. These forward-looking statements are subject to a number of risks, uncertainties, and assumptions, including risks and uncertainties related to our expectations regarding our revenue, expenses, and other operating results; our ability to acquire new customers and successfully retain existing customers; our ability to develop new products and services in a timely manner; our ability to achieve or sustain our profitability; our ability to maintain and expand our strategic relationships with third parties; our business plan and our ability to effectively manage our growth; anticipated trends, growth rates, and challenges in our business and in the market segments in which we operate; our ability to attract and retain qualified employees; uncertainties regarding the impact of geopolitical and macroeconomic conditions, including currency fluctuations, inflation, regulatory changes (including as may be related to immigration, fiscal policy, foreign trade, or foreign investment), or regional and global conflicts or related government sanctions; our ability to maintain the security and availability of our solutions; our ability to maintain our money transmission licenses and other regulatory clearances; our ability to maintain and expand international operations; and our expectations regarding anticipated technology needs and developments and our ability to address those needs and developments with our solutions. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties, and assumptions, our actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. Further information on risks that could cause actual results to differ materially from forecasted results is included in our annual report on Form 10-K for the year ended December 31, 2024 to be filed with the SEC, and within our annual report on Form 10-K for the year ended December 31, 2023 filed with the SEC, which are or will be available on our website at https://ir.remitly.com and on the SEC’s website at www.sec.gov. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons if actual results differ materially from those anticipated in the forward-looking statements. 4 About Remitly Remitly is a trusted provider of digital financial services that transcend borders. With a global footprint spanning more than 170 countries, Remitly’s digitally native, cross-border payments app delights customers with a fast, reliable, and transparent money movement experience. Building on its strong foundation, Remitly is expanding its suite of products to further its vision and transform lives around the world. Contacts Media: Kendall Sadler kendall@remitly.com Investor Relations: Stephen Shulstein stephens@remitly.com 5 REMITLY GLOBAL, INC. Condensed Consolidated Statements of Operations (unaudited) Three Months Ended December 31, Twelve Months Ended December 31, (in thousands, except share and per share data) 2024 2023 2024 2023 Revenue $ 351,895  $ 264,758  $ 1,263,963  $ 944,285  Costs and expenses Transaction expenses (1) 118,389  89,118  431,604  329,113  Customer support and operations (1) 22,008  19,917  83,918  82,521  Marketing (1) 83,937  75,343  303,799  234,417  Technology and development (1) 70,611  59,240  269,817  219,939  General and administrative (1) 54,875  48,657  195,857  179,372  Depreciation and amortization 5,814  3,484  18,054  13,118  Total costs and expenses 355,634  295,759  1,303,049  1,058,480  Loss from operations (3,739) (31,001) (39,086) (114,195) Interest income 1,844  2,247  8,077  7,447  Interest expense (967) (786) (3,241) (2,352) Other income (expense), net (2,273) (64) 3,999  (2,838) Loss before provision for income taxes (5,135) (29,604) (30,251) (111,938) Provision for income taxes 589  5,417  6,727  5,902  Net loss $ (5,724) $ (35,021) $ (36,978) $ (117,840) Net loss per share attributable to common stockholders: Basic and diluted $ (0.03) $ (0.19) $ (0.19) $ (0.65) Weighted-average shares used in computing net loss per share attributable to common stockholders: Basic and diluted 199,049,777  186,343,078  194,646,436  180,818,399  (1) Exclusive of depreciation and amortization, shown separately. 6 REMITLY GLOBAL, INC. Condensed Consolidated Balance Sheets (unaudited) December 31, December 31, (in thousands) 2024 2023 Assets Current assets Cash and cash equivalents $ 368,097  $ 323,710  Disbursement prefunding 288,934  195,848  Customer funds receivable, net 193,965  379,417  Prepaid expenses and other current assets 46,518  33,143  Total current assets 897,514  932,118  Property and equipment, net 31,566  16,010  Operating lease right-of-use assets 13,002  9,525  Goodwill 54,940  54,940  Intangible assets, net 10,463  16,642  Other noncurrent assets, net 5,386  7,071  Total assets $ 1,012,871  $ 1,036,306  Liabilities and stockholders’ equity Current liabilities Accounts payable $ 16,159  $ 35,051  Customer liabilities 188,984  177,473  Short-term debt 2,468  2,481  Accrued expenses and other current liabilities 116,652  145,802  Operating lease liabilities 4,745  6,032  Total current liabilities 329,008  366,839  Operating lease liabilities, noncurrent 9,073  4,477  Long-term debt —  130,000  Other noncurrent liabilities 9,319  5,653  Total liabilities 347,400  506,969  Commitments and contingencies Stockholders’ equity Common stock 20  19  Additional paid-in capital 1,195,390  1,020,286  Accumulated other comprehensive (loss) income (1,658) 335  Accumulated deficit (528,281) (491,303) Total stockholders’ equity 665,471  529,337  Total liabilities and stockholders’ equity $ 1,012,871  $ 1,036,306  7 REMITLY GLOBAL, INC. Condensed Consolidated Statements of Cash Flows (unaudited) Year Ended December 31, (in thousands) 2024 2023 Cash flows from operating activities Net loss $ (36,978) $ (117,840) Adjustments to reconcile net loss to net cash provided by (used in) operating activities: Depreciation and amortization 18,054  13,118  Stock-based compensation expense, net 152,137  136,967  Donation of common stock 2,587  4,600  Other 454  713  Changes in operating assets and liabilities: Disbursement prefunding (93,086) (31,778) Customer funds receivable 186,357  (183,422) Prepaid expenses and other assets (12,224) (13,035) Operating lease right-of-use assets 5,981  5,186  Accounts payable (20,823) 27,559  Customer liabilities 12,666  61,718  Accrued expenses and other liabilities (14,499) 47,357  Operating lease liabilities (6,141) (4,733) Net cash provided by (used in) operating activities 194,485  (53,590) Cash flows from investing activities Purchases of property and equipment (5,998) (2,857) Capitalized internal-use software costs (11,704) (6,247) Cash paid for acquisition, net of acquired cash, cash equivalents, and restricted cash —  (40,933) Net cash used in investing activities (17,702) (50,037) Cash flows from financing activities Proceeds from exercise of stock options 8,667  14,288  Proceeds from issuance of common stock in connection with ESPP 9,382  6,132  Proceeds from revolving credit facility borrowings 1,453,000  764,000  Repayments of revolving credit facility borrowings (1,583,000) (634,000) Taxes paid related to net share settlement of equity awards (5,228) (6,702) Cash paid for settlement of amounts previously held back for acquisition consideration (10,261) —  Repayment of assumed indebtedness —  (17,068) Net cash (used in) provided by financing activities (127,440) 126,650  Effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash (4,555) 1,272  Net increase in cash, cash equivalents, and restricted cash 44,788  24,295  Cash, cash equivalents, and restricted cash at beginning of period 325,029  300,734  Cash, cash equivalents, and restricted cash at end of period $ 369,817  $ 325,029  Reconciliation of cash, cash equivalents, and restricted cash Cash and cash equivalents $ 368,097  $ 323,710  Restricted cash included in prepaid expenses and other current assets 658  774  Restricted cash included in other noncurrent assets, net 1,062  545  Total cash, cash equivalents, and restricted cash $ 369,817  $ 325,029  8 REMITLY GLOBAL, INC. Reconciliation of GAAP to Non-GAAP Financial Measures (unaudited) Reconciliation of net loss to Adjusted EBITDA: Three Months Ended December 31, Twelve Months Ended December 31, (in thousands) 2024 2023 2024 2023 Net loss $ (5,724) $ (35,021) $ (36,978) $ (117,840) Add: Interest income, net (877) (1,461) (4,836) (5,095) Provision for income taxes 589  5,417  6,727  5,902  Depreciation and amortization 5,814  3,484  18,054  13,118  Foreign exchange (gain) loss 2,273  (8) (4,394) 2,603  Donation of common stock —  —  2,587  4,600  Stock-based compensation expense, net 41,614  35,960  152,137  136,967  Acquisition, integration, restructuring, and other costs (1) —  (193) 1,468  4,197  Adjusted EBITDA $ 43,689  $ 8,178  $ 134,765  $ 44,452  (1) Acquisition, integration, restructuring, and other costs for the twelve months ended December 31, 2024 consisted primarily of $0.8 million in restructuring charges incurred, $0.5 million of non-recurring legal charges, and $0.2 million related to the change in the fair value of the holdback liability associated with the acquisition of Rewire (O.S.G.) Research and Development Ltd. (“Rewire”). Acquisition, integration, restructuring, and other costs for the three months ended December 31, 2023 consisted primarily of $(0.8) million related to the change in the fair value of the holdback liability and $0.6 million of expenses incurred in connection with the acquisition and integration of Rewire. Acquisition, integration, restructuring, and other costs for the twelve months ended December 31, 2023 consisted primarily of $1.7 million of expenses incurred in connection with the acquisition and integration of Rewire, $1.4 million in restructuring charges incurred, and $1.1 million related to the change in the fair value of the holdback liability associated with the acquisition of Rewire. 9 Reconciliation of operating expenses to non-GAAP operating expenses: Three Months Ended December 31, Twelve Months Ended December 31, (in thousands) 2024 2023 2024 2023 Customer support and operations $ 22,008  $ 19,917  $ 83,918  $ 82,521  Excluding: Stock-based compensation expense, net 268  394  1,158  1,404  Excluding: Acquisition, integration, restructuring, and other costs —  —  758  739  Non-GAAP customer support and operations $ 21,740  $ 19,523  $ 82,002  $ 80,378  Three Months Ended December 31, Twelve Months Ended December 31, 2024 2023 2024 2023 Marketing $ 83,937  $ 75,343  $ 303,799  $ 234,417  Excluding: Stock-based compensation expense, net 4,595  3,930  17,609  16,165  Non-GAAP marketing $ 79,342  $ 71,413  $ 286,190  $ 218,252  Three Months Ended December 31, Twelve Months Ended December 31, 2024 2023 2024 2023 Technology and development $ 70,611  $ 59,240  $ 269,817  $ 219,939  Excluding: Stock-based compensation expense, net 22,527  19,920  84,381  74,967  Excluding: Acquisition, integration, restructuring, and other costs —  700  —  1,224  Non-GAAP technology and development $ 48,084  $ 38,620  $ 185,436  $ 143,748  Three Months Ended December 31, Twelve Months Ended December 31, 2024 2023 2024 2023 General and administrative $ 54,875  $ 48,657  $ 195,857  $ 179,372  Excluding: Stock-based compensation expense, net 14,224  11,716  48,989  44,431  Excluding: Donation of common stock —  —  2,587  4,600  Excluding: Acquisition, integration, restructuring, and other costs —  (893) 710  2,234  Non-GAAP general and administrative $ 40,651  $ 37,834  $ 143,571  $ 128,107  10